Return & Repair Policy
✨ MINX Return & Repair Policy
Every MINX piece is one of a kind — handcrafted with intention, presence, and energy you can feel.
Because of the exclusive nature of our designs and materials:
🔒 All Sales Are Final
Each piece is created as a unique design — no replicas, no mass production. For this reason, we do not accept returns or exchanges. All sales are final.
🔧 60-Day Repair Guarantee
We stand behind the craftsmanship of every MINX piece. If your item is damaged due to normal wear within 60 days of purchase, we will gladly offer a complimentary repair.
Please note: some original materials may be limited. If needed, we will substitute with a material of equal quality and intention.
📩 To Request a Repair
Email us at hello@minxmade.com within 60 days of purchase with the following:
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Your order number
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A clear photo of the damaged item
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A brief description of the issue
We will respond within 3 business days with next steps.
We value your trust — and we are here to ensure that every MINX piece continues to move with you.
Real energy. Real style. One of a kind.