Return & Repair Policy

MINX Return & Repair Policy

Every MINX piece is one of a kind — handcrafted with intention, presence, and energy you can feel.

Because of the exclusive nature of our designs and materials:

🔒 All Sales Are Final

Each piece is created as a unique design — no replicas, no mass production. For this reason, we do not accept returns or exchanges. All sales are final.

🔧 60-Day Repair Guarantee

We stand behind the craftsmanship of every MINX piece. If your item is damaged due to normal wear within 60 days of purchase, we will gladly offer a complimentary repair.

Please note: some original materials may be limited. If needed, we will substitute with a material of equal quality and intention.

📩 To Request a Repair

Email us at hello@minxmade.com within 60 days of purchase with the following:

  • Your order number

  • A clear photo of the damaged item

  • A brief description of the issue

We will respond within 3 business days with next steps.

We value your trust — and we are here to ensure that every MINX piece continues to move with you.

Real energy. Real style. One of a kind.